Return & Refund Policy

Thanks for shopping at Sanditas. 
If you are not entirely satisfied with your
purchase, we're here to help.

Returns
We will accept, for return or exchange, must meet the following criteria.

  1. Items that are in new condition, unworn, unaltered and free of
    damages by the customer.

  2. Items must be returned with all tags still attached and must be in
    their original packaging.

  3. To complete your return, we require a receipt or proof of purchase.
For a full refund or exchange, mail out your item within 14 days from the
receipt of original order.

How to Return or Exchange Your Order

If you wish to exchange your item for a different product, you must return
the original item and purchase the new item separately.

Request a return at Sanditas by email info@sanditas.com. 

Drop of your
package at any carrier of your choice, you can use any trackable method at
your expense.

Refunds
Once we receive your item, we will inspect it and notify you that we have
received your returned item. If your return is approved, refunds will be made
in the form of the original payment where the same credit card used for
purchase will be credited with a refund.

While we process returns within 3 business days from the day we received
the items, card refunds may take up to ten business days for your bank to
complete, depending on their processing time. This can vary greatly between
card issuers, and unfortunately we are unable to influence this.

You will be responsible for paying for your own shipping costs for returning
your item. Shipping costs are non refundable. If you receive a refund, the cost
of return shipping (if applicable) will be deducted from your refund.